FAQ

Answers about purchasing, quality, payment and delivery of lumber.

Do you work with VAT?

Yes, we operate with VAT. Details are confirmed when placing an order.

Is there a discount for large orders?

Yes, wholesale volumes qualify for discounts depending on batch size and order frequency.

How do you protect quality in transit?

We use specialized loading equipment and moisture-proof packaging so material arrives intact.

Does season affect stock and prices?

Stock and pricing stay stable year-round thanks to warehousing and planning. Watch the site for seasonal promotions.

What payment methods do you accept?

Cash on delivery, bank transfer, or online payment — before or after delivery, by agreement.

Can I order non-standard sizes?

Yes, we can produce custom dimensions on request. Send your specification and we will quote lead time and price.